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Chipolo is pleased to provide a refund for an order, provided that less than 30 days have passed since the purchase and the items are returned in good condition with their original packaging. The brand does not cover the shipping costs for returns, whether for a refund or a replacement. Customers should contact Chipolo support before returning any items to obtain the correct return instructions. Upon receiving the return, Chipolo will verify that all the Chipolos from the original order are included and in good physical condition. After processing the refund, a confirmation message will be sent, informing you of when to expect the refund.
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