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Chairliving guarantees shipment of orders within 1-2 business days, frequently dispatching them the following day. Generally, delivery spans 3-5 business days and is restricted to US addresses, with exclusions for Alaska, Hawaii, Puerto Rico, and Guam. Utilizing UPS, USPS, or FedEx for shipping, Chairliving does not cater to P.O. Boxes or APO/FPO addresses.
Chairliving facilitates returns within a 30-day period from the delivery date, on the condition that the items remain unused, unwashed, and undamaged, with all original packaging, labels, and tags still attached. For initiating the return, customers are invited to contact customer@chairliving.com, providing their tracking number. Typically, the shipping cost for returns is the responsibility of the customer, except in cases where the item is defective or an error occurred on the part of Chairliving. Upon receipt of the returned item, refunds are issued within a timeframe of 3 to 7 business days. It should be noted that the initial shipping charges are not subject to refund.
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