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Casa Zuma offers a 30-day return policy, allowing customers 30 days from the receipt date to request a return. To qualify for a return, the item must be in its original condition and unused. A receipt or proof of purchase is also necessary. Items returned without prior initiation of a return request cannot be accepted by the brand. Customers are required to cover all shipping expenses for returns. If there is a concern about receiving the wrong product, the customer service team is prepared to assess and resolve the issue. In the event that a replacement is available, it will be processed and dispatched at no additional cost. Exchanges are only permitted if the product received is defective, damaged, or incorrect.
All major credit cards, Paypal and E gift cards.
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