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Butter Cloth provides complimentary standard shipping and returns within the US for purchases exceeding $135. A signature is mandatory for orders over $500, but this can be declined during checkout. Shipping fees are non-reimbursable. The brand does not assume responsibility for any lost, held, or incorrectly delivered items due to inaccurate shipping addresses. Furthermore, Butter Cloth is not accountable for packages that are lost, damaged, or stolen following the carrier's delivery.
Butter Cloth facilitates returns or exchanges for merchandise that is unworn, unused, unwashed, undamaged, or defective within a 30-day timeframe, on the condition that the Black Hang Tag remains intact and all original packaging components are present. The brand does not permit returns or exchanges for FINAL SALE items, as well as Underwear, Socks, and Hats. For purchases made during the holiday season, specifically from October 13th, 2025, to December 25th, 2025, an extended return and exchange period until January 12th, 2026, is offered. Complimentary shipping is provided for returns originating within the United States. In the event of receiving damaged or defective goods, customers are encouraged to contact support@buttercloth.com for further assistance.
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