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Buffalo Jackson guarantees that all items returned must be in an unopened and unused state. It is requested that any returns reach the warehouse no later than 30 days post-receipt to qualify for a refund. Beyond this period, the brand will not accommodate return or exchange requests. Orders below $3,500 do not incur restocking fees; however, those exceeding $3,500 might be subject to a 20% restocking charge. In the case of gifts, only exchanges or store credits are processed. The cost of returning the item falls on the customer, and shipping expenses are non-refundable. Nevertheless, for exchanges, Buffalo Jackson offers a prepaid shipping label, with the exception being international orders.
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