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Most items from Brookstone are delivered within 5-7 business days post-order. Products are dispatched directly from suppliers, and free shipping is offered for qualifying items from select vendors. These specific vendors and products are clearly indicated on the Product Detail Pages (PDPs). Regular shipping fees apply to non-qualifying items in the cart.
Brookstone recognizes that occasionally, items may not live up to expectations. Should the products bought from their online store fail to satisfy, customers are encouraged to send them back, along with the packing slip, within a 30-day period following the acquisition.
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