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Capital Z places a high value on prompt delivery, ensuring that purchases typically reach customers within seven business days from the order date. Note that this duration might fluctuate depending on the customer's location, product stock, and prevailing weather.
For any damaged or defective items, Capital Z recommends reaching out to their customer service team within 7 days of delivery. Assistance with returns or exchanges will be provided by the brand. To successfully cancel an order, it is essential to contact customer service and request cancellation prior to shipment. Orders are usually processed and dispatched within a specific period; therefore, prompt communication is advised upon deciding to cancel. No cancellation fees are imposed by Capital Z if the order is canceled before shipping. Should the order have already been shipped, adherence to the return policy for a refund is necessary, and return shipping costs might be applicable. A full refund to the original payment method will be issued if the order is canceled before dispatch.
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