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Yawnder Showroom, situated at 1441 Encinitas Blvd, Suite 116, is open from 11 to 6 today. If an order has not been received even though the tracking status indicates delivery, contact the carrier initially. For ongoing issues, customers are encouraged to email Yawnder for additional support.
Yawnder provides a refund for returned mattresses, with a deduction of a $200 return and restocking fee. Customers opting to exchange their mattress for another one will not be charged the $200 fee; however, any difference in price must be settled. The second mattress is treated as a final sale. It should be noted that White Glove delivery and recycling fees from the initial purchase are non-refundable. The trial period duration varies among brands, spanning from 100 to 365 days. It is advisable to use the mattress for a minimum of 30 nights before requesting a return or exchange. To maintain the mattress in optimal condition, it is recommended to use a waterproof protector, keep the law tag intact, and prevent any stains or damage. In California, if specified at the time of purchase, the brand offers a no-charge take-back service for used mattresses or foundations, and a state recycling fee is collected during checkout.
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