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Biggmans accepts return requests within 30 days from the date of package receipt, provided that the item is undamaged, free from defects, stains, and not incorrect or missing due to the consumer's actions. In cases where a return is necessary due to the customer's reasons, the shipping costs will be borne by the customer. If, however, the goods are damaged or incorrect as a result of the brand's oversight, the shipping fee will be covered by Biggmans. Prior to initiating a return, it is crucial to contact the brand's customer service at info@biggmans.com. The team will need a detailed description and clear images of the items, along with the SKU number, to handle the request effectively.
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