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Return Policy & Exchange Policy

Lovebox places a high value on customer contentment, thus allowing for the return of items that may not fully satisfy. For initiating a return, adherence to the brand's guidelines is essential, making sure the product is in a state fit for resale, accompanied by all its accessories and the instruction manual, and enclosed in either its original or similar packaging. It should be highlighted that the cost of returning the item will be borne by the purchaser. Upon receipt of the returned merchandise, Lovebox will issue a reimbursement via the original payment method. The brand appreciates it if any return requests are made within 14 days from the date of delivery.