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BCBG delivers products to every state and territory within the US, partnering with FedEx for shipping. Orders are dispatched on weekdays, from Monday to Friday, excluding public holidays. Complimentary ground delivery is available for customers in the contiguous United States, whereas expedited options, for an extra charge, can be selected by those in Hawaii, Alaska, and Puerto Rico.
BCBG places a high priority on customer satisfaction, providing a return policy that permits returns within 30 calendar days from the shipment date for either a full refund or an exchange. For customers seeking a refund, BCBG requests that such applications be submitted within 14 days of the purchase. Should the refund request occur between 15 and 30 days post-purchase, it will be processed as store credit by the brand. Returns received beyond the 30-day period are not eligible for acceptance.
Visa, MasterCard, American Express, Discover, PayPal
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