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Ballboyz facilitates returns for a refund within 30 days of the product's receipt. The item must be sent back to their shipping facility, and it is essential to include your name and order number inside the package. For additional return guidance, customers are encouraged to contact the support team. It should be noted that shipping fees are not refundable, and the brand does not supply return shipping labels. Should any dissatisfaction arise, customers have up to 60 days from the delivery date to return the merchandise for a full refund or an exchange, as detailed in their help documentation.
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