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MITOPDEAL provides global shipping through ePacket, generally processing orders within 3 to 5 business days. Delivery usually takes 7 to 10 working days, based on the destination. Customers bear the cost of return shipping. Available items from pre-orders or back-orders are dispatched promptly, with remaining items following once ready. Should there be a concern about an incorrect shipping address, contacting the brand without delay is recommended.
MITOPDEAL's return policy is valid for 30 days following the delivery of your order. To qualify for a return, the product must remain unused, in its original condition, and packaged as it was received. Specific categories of merchandise, such as perishables, personal or hygienic products, hazardous substances, flammable liquids or gases, gift cards, downloadable software, and select health and personal care items, are not eligible for returns. When an item is being sent back, the associated shipping expenses are the customer's responsibility and will not be reimbursed. For returns valued at more than $75, it is advised by MITOPDEAL to opt for a trackable shipping method or to secure shipping insurance. Upon receipt and inspection of the returned item, the refund will be issued via the original payment method.
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1012 3rd Street, Alexandria, Louisiana 71301, USA
1-800-542-9689
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