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Atelier Saucier guarantees that all domestic shipments within the United States are dispatched via UPS or USPS. Website orders are processed and sent out within 2-5 business days. Typically, Standard Shipping takes 5-7 days, varying based on the delivery address and its distance from the Los Angeles studio. Expedited and Overnight shipping choices are provided for urgent needs. Complimentary Standard Shipping is offered by the brand for purchases exceeding $100. International shipping is accessible to certain countries; for other regions, inquiries can be directed to bonjour@ateliersaucier.la for a personalized quote.
Returns of unused products in their original condition and packaging are accepted by Atelier Saucier for domestic U.S. orders, provided that the brand is informed within 15 days from the date of purchase. International orders, however, do not qualify for returns. Additionally, sale items, along with embroidered or customized goods, cannot be returned or exchanged, barring instances of a clear internal defect. For those returns that meet the criteria, a complimentary prepaid return label is offered by the brand.
ACH, check, Zelle, credit card, PayPal (credit card or PayPal payments subject to a 3% processing fee)
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