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Areaware guarantees that orders are dispatched within 1-2 days of placement, with same-day shipping unavailable. Located in Columbus, Ohio 43215, the brand offers estimated transit times for ground delivery across the continental U.S. Free shipping applies to contiguous U.S. orders exceeding $85. For support, customer service is accessible from Monday to Friday, between 10 AM and 5 PM ET.
A smooth and efficient return process is a point of pride for [Areaware]. However, returns received beyond 45 days from the invoice date or without a Return Authorization number and RA form will be declined and returned to the customer at their own cost. Should any damages occur, customers are requested to notify customer service within 15 days of the invoice date and ensure that the damaged items reach the warehouse within 45 days of the invoice date. To facilitate the return of damaged items, a pre-assigned RA number and a Return Authorization form are necessary. Furthermore, any discrepancies or errors in the invoice must be reported within 15 days of the invoice date. It is important to note that overstocks are not accepted by the brand.
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