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Antipodes dispatches orders through a tracked courier service, estimating a delivery timeframe of 1–5 business days. For rural areas, an additional 48 hours may be required. Once orders are received, the brand strives to ship them promptly, though a five-day delivery is not assured. Shipping is complimentary for purchases exceeding $60.
Antipodes places a high value on ensuring a seamless and effortless shopping journey. Once an order has been submitted to the brand, it is not possible to cancel it, and requests for returns or refunds due to a change of heart are not accepted. Should a product be discovered to be defective or damaged, customers are advised to contact hello@antipodesnature.com within 30 days from the date of purchase. Upon receiving approval, a replacement will be dispatched. Exchanges are facilitated by Antipodes within 2 days post-delivery, provided that the items remain in their original state; however, refund options are not available.
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