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Amovibe facilitates the replacement or exchange of defective goods within a 30-day window post-purchase, with exceptions noted in specific product descriptions. For returns, clients are advised to send an email with relevant details to info@news.amovibe.com. Subsequently, the item should be mailed back, ensuring the return form is completed and enclosed. Should the order not yet be processed by the warehouse, Amovibe will proceed to cancel it and reimburse the payment via the original method. In instances where the order has been packed, cancellation is no longer an option. Nonetheless, customers have the option to decline receipt of the package upon delivery, which will then be returned to the brand free of charge.
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