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American Eagle recognizes that occasionally, items may not meet expectations. As a result, the brand provides a complete refund for any product returned within 30 days from the date of purchase, or a merchandise credit if returned within 60 days. A minor $5 fee applies to online returns, but this is exempted for Real Rewards Level 3 Members and Credit Cardmembers, as well as for Aerie bras, bralettes, swimsuits, and third-party footwear. In-store purchases must be returned in person and cannot be processed through the online system. To facilitate a seamless return, American Eagle requests that all items are in an unworn, unwashed, undamaged condition, with all original labels and tags intact. For swimsuits and underwear, hygienic liners must remain in place. It's important to note that Final Sale items are not eligible for return or exchange.
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American Eagle provides complimentary shipping for orders totaling $75 or more. To take advantage of this offer, simply select your preferred items and ensure the total reaches the minimum threshold; the free delivery option will then be available at checkout. This benefit simplifies wardrobe updates by eliminating additional shipping costs. Whenever you meet the requirement, you can expect to receive your purchases both swiftly and without any shipping fees.
Upon signing up for the American Eagle Real Rewards credit card, members receive $5 in rewards. Every purchase at American Eagle and Aerie earns 16% back in rewards. The brand also offers exclusive benefits such as complimentary shipping and early access to sales, making it an easy method to save on your favorite clothing every time you shop.
When a friend is referred through American Eagle, both parties benefit—the referred individual receives a 25% discount on their initial purchase, and the referrer earns an additional 25% off their subsequent order. The process is straightforward: distribute your exclusive link, and upon their first purchase, the savings are instantly credited to your account. This sharing initiative offers significant savings.