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American Crew presents various shipping solutions to cater to diverse requirements. For customers with a flexible timeline, the FedEx Ground service is available, taking 2-5 business days at a rate of $8.95. Should you require your items sooner, FedEx 2Day is offered, delivering in just 2 business days for orders submitted by 1PM PST, costing $14.95. In cases where time is of the essence, American Crew provides FedEx Standard Overnight, guaranteeing next-business-day delivery for orders placed by 1PM PST, at a price of $19.95. Orders for overnight delivery, when placed by 1PM PST and if the product is in stock, are processed and dispatched on the same day. Requests for next-day delivery after 1PM PST will be handled and shipped the following business day.
American Crew streamlines the return procedure, making it easy and hassle-free. Customers are advised to initiate the process by emailing contact@americancrew.com, using 'Return Order #XXXXX' as the subject line, and including a concise explanation for the return. To qualify for a refund, products must be sent back within 30 days from the initial purchase date, along with the order confirmation email or the order number. Returns should be addressed to: ATTN: American Crew, 5360 Capital Ct, #103, Reno, NV 89502. For those seeking an exchange, the brand suggests first returning the undesired items, followed by placing a new order to guarantee swift and precise delivery.
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