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A flat rate of $5 for shipping applies to all Alva Cookware orders under $179, while those exceeding this amount qualify for complimentary shipping within the contiguous U.S. Typically, shipments reach customers in 2-4 business days, and tracking information is dispatched via email upon order fulfillment. For deliveries to Alaska, Hawaii, and U.S. territories, extended delivery times and extra shipping fees, as indicated at checkout, should be anticipated. Shipping services provided by the brand extend across the entire United States, with standard delivery windows spanning 3-6 business days.
Returns are accepted by Alva Cookware up to 45 days following the delivery. It is essential that the products remain unutilized and in their initial packaging, including all accessories, guides, and evidence of purchase. The responsibility for organizing and covering the costs associated with the return shipment lies with the customers. Additionally, a handling charge of $5 will be subtracted from each return request. On the other hand, exchanges come at no cost; once the returned item is received, a credit is provided, enabling customers to initiate a new order. After the inspection, refunds are processed and credited back to the original form of payment within a timeframe of 5 to 10 business days.
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