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ALOHA Collection extends complimentary shipping for purchases exceeding $300 in the USA, encompassing Hawaii, Alaska, and the Mainland, post-discount. For orders below $300 to Hawaii or Alaska, a flat fee of $15.95 applies, with an estimated 4-12 business days for delivery. Orders under $300 bound for the Mainland incur a $10.95 charge, typically arriving within 3-7 business days. International customers are subject to a $35 shipping fee, with deliveries anticipated within 3-9 business days. Orders placed after 10 am PST will be processed on the next business day.
ALOHA Collection recognizes the significance of ensuring customer contentment, and as such, only unused products in their original state with tags still attached are eligible for a refund. Customers who have made online purchases have the option to return items either via mail or by visiting any ALOHA Collection Retail Location. Returns are accepted within 30 days from the date of receipt, excluding goods acquired during a sale or promotional event. Although direct exchanges are not offered, it is recommended that customers initiate a return for a refund and subsequently place a new order. It is important to remember that shipping fees are non-reimbursable, and gift cards are considered final sales. Furthermore, items purchased during a warehouse sale or promotion are not returnable.
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687 S. Coast Hwy 101, Ste 310, Encinitas, CA 92024
(760) 331-8452
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