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From Monday through Friday, excluding holidays, ALLISON New York dispatches all orders via UPS. When products are available, the brand fulfills standard orders within two business days from its New York facility. Express orders, such as 3rd Day, 2nd Day, and Overnight, placed after 12 PM Eastern Time on weekdays, will be processed the following business day. Weekend express orders are managed on Mondays. It's important to note that P.O. Box addresses do not receive deliveries.
ALLISON New York facilitates returns for items that have not been worn, provided the return is initiated within 7 days of receipt and the postmark does not exceed 7 business days from the delivery date. Beyond 14 days, the brand is unable to process any returns, and those made without authorization will not be accepted. A restocking fee of $10 will be subtracted from the refund amount. It is important to note that products labeled 'FINAL SALE' cannot be returned. For a seamless experience, ensure that the merchandise is in an unworn, new condition, complete with tags, and packaged in its original packaging. Please be aware that international orders are not eligible for return.
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