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Riverside Designs acknowledges that clients are required to initially cover the return shipping fees; however, upon approval of their warranty claims, a reimbursement will be issued. In the event of returns, the upfront cost for shipping is borne by the customer, and subsequently, the brand offers a refund equivalent to the purchase price, excluding the return shipping expenses. It is important to note that the original shipping charges are non-refundable. Cancellations can be made at any point prior to the dispatch of the order.
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