Alexandre Birman Coupons & Promo Codes

Return Policy & Exchange Policy

Fixderma places a high value on ensuring customer contentment, thus offering the possibility of returning any unopened or sealed items that meet the criteria within a week after they have been delivered. Should an exchange be desired, such requests are to be submitted no later than 2 days post-receipt of the order. Regarding reimbursements for orders paid in advance, these are processed by Fixderma over the course of 7 working days following either a cancellation or the successful quality inspection of the returned goods. Customers who choose the Cash on Delivery payment method must provide their banking information for the refund to be issued. It is important to highlight that only entire orders qualify for exchanges; partial swaps are not supported.