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Alex Mill provides complimentary shipping for purchases amounting to $200 or more within the United States, with the exception of Puerto Rico and U.S. Territories. Standard ground shipping is utilized for U.S. deliveries, whereas USPS handles shipments to P.O. Box or APO addresses, which do not qualify for Express shipping. Generally, Alex Mill processes and dispatches orders in 1-2 business days. International clients benefit from DHL Express, a service that does not cater to PO boxes, and their orders are typically dispatched within 2-3 business days, arriving within an average of 3-7 business days. Upon shipment, tracking details are communicated via email.
Alex Mill accepts returns for full-priced items within 21 days from the delivery date, as long as they remain unworn and undamaged. A $9.00 fee applies to these returns. Sale items, however, are final and cannot be returned. International orders are also final, with no returns or exchanges accepted by the brand.
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