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Adina Eden offers shipping services across all 50 US states, 16 territories, and internationally. Domestic orders can be shipped via USPS First Class for $4.95, with a delivery time of 5-8 business days, or through UPS Ground for $9.95, which takes 4-5 business days. For urgent needs, UPS Next Day is available at $29.95, delivering within 1-2 days. International returns are facilitated by a pre-paid label from the brand, with the cost, approximately $15 USD, deducted from the refund upon receipt of the return. In instances of approved damages, this fee is waived.
Eligible products from Adina Eden can be refunded within 14 days following their delivery. Alternatively, customers have the option to receive store credit or an exchange if they act within 30 days of receiving their order. It should be noted that final sale items do not qualify for refunds. Upon receipt of a return, processing by the brand typically takes between 5-10 business days. In the case of damaged goods, it is advised to consult the Warranty section. Personalized items, which are custom-made, are classified as final sale and, therefore, cannot be returned for a refund.
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