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Retrosuperfuture aims to ensure that items are dispatched within four business days following the order. Delays in delivery may occasionally occur due to carrier-related issues or unexpected events in the destination country, including public holidays or strikes. Within the European Community, deliveries typically arrive in approximately two to three working days from the dispatch date, whereas international shipments usually take around four to five working days. A signature is mandatory upon receipt, and it is crucial to check the package for any indications of damage or irregularities before signing, with any concerns promptly reported to the delivery service.
Within 14 days of receiving your order, Retrosuperfuture provides the option to cancel and seek a refund. The brand offers the convenience of returning either the entire order or just part of it, provided that all items are undamaged, in their original packaging, and with all accessories included. It is crucial to understand that returns incur a cost, and you will be responsible for the shipping fees. To initiate the return, contact customer service at support@retrosuperfuture.com. Upon receipt and verification of the products' condition, the refund will be processed via the same payment method used for the initial purchase.
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