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From Monday to Friday, Patricia Green Collection typically processes online orders within one business day after they are placed. Should the product description specify otherwise, that information takes precedence. Any orders submitted between 3 p.m. PST on Fridays and 11:59 p.m. PST on Sundays get processed by the brand on the subsequent Monday. It's important to note that shipping fees do not encompass taxes or duties, and it is the customer's responsibility to cover any customs, duties, foreign taxes, or additional charges their country may require for order delivery.
Returns and exchanges are welcomed by Patricia Green Collection within a 14-day period. For customers in the United States, return labels can be obtained by visiting patricia-green-collection.loopreturns.com. A $9 fee will be deducted from the refund when using this label. The shipping cost for the exchange item is covered by the brand, but this offer is limited to domestic customers and one exchange per order. Processing of returns or exchanges typically takes 10-14 business days. It's important to note that during the holiday season, specifically between November 15th and December 31st, the return policy is extended to 60 days. Final sale items, however, do not qualify for returns or exchanges.
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