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For all purchases below $99, 2XU North America provides standard ground shipping at a cost of $9.95, whereas orders above $99 are shipped for free. A 2-Day Air option is also offered for $22, and complimentary express shipping is available for orders over $150. Upon dispatch, a confirmation email with tracking information and an estimated delivery date is sent by the brand, keeping customers updated throughout the process.
For customers seeking to return or exchange online purchases, 2XU North America has established a user-friendly online returns portal. Detailed guidelines regarding the brand's returns and exchanges policy are available on their official website. Should a customer wish to alter their decision, 2XU North America facilitates refunds or exchanges provided that the items comply with the stated criteria. It is important to be aware that clearance items are deemed final sale and thus do not qualify for returns or exchanges.
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