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Once an order is shipped, 1UP Nutrition guarantees that standard delivery within the United States will be completed in 3-5 business days. For international shipments, the brand targets a 10-12 business day window post-shipping confirmation. Shipping costs, which are fixed, are included at checkout for both domestic and overseas orders. Typically, 1UP Nutrition processes orders within 24 hours. Following this, a shipping confirmation email is dispatched to ensure customers remain informed.
Customers are invited by 1UP Nutrition to send back their packages to the designated address: 1 UP Nutrition, ATTN: Returns Dept., 4021 West 108th Street Suite 14, Miami Fl, 33018. Prior to initiating a return, it is crucial to secure a Return Product Authorization (RPA) number by contacting customerservice@1Upnutrition.com. The brand offers a 30-day return window from the date of purchase, with an RPA number being a prerequisite for any refund. To qualify for a refund, products must not have been used more than 20%. In the case of clothing, items should be in an unworn and unwashed condition, free of any blemishes or indications of use, with all tags intact, and they must be returned in their original packaging.
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